Welcome to EOLSYSTEM.
Our billing terms and conditions are designed to ensure that our customers have a clear understanding of our payment and billing policies. By placing an order with us, you agree to the following billing terms and conditions:
Private customers who are located within the European Union and make a purchase from us are required to pay VAT charges. To remove VAT on our end, customers located within the EU can provide us with a valid VAT number. Customers located outside the EU, such as those from the US or Asia, are VAT exempt.
We accept payment via PayPal, credit card, and wire transfer. Payment must be made in full before any goods are shipped.
All billing information must be accurate and up to date at the time of purchase. If your billing information changes, please update your account information as soon as possible to avoid any billing or shipping delays.
Please see our shipping policy here: https://www.eolsystem.com/shipping-policy/
Imports and custom duties
Buyers are responsible for all import and customs duties that may be applicable to their order. These fees are not included in the purchase price and will be the responsibility of the buyer. If customs charges and taxes are refused at the time of delivery, the shipment will be returned to us and the buyer will be responsible for any associated return costs. By placing an order with us, the buyer acknowledges and agrees to pay any applicable customs duties and taxes related to the import of their order.
Customers are responsible for paying any applicable sales tax or use tax on their purchases. Sales tax or use tax will be calculated at checkout based on the shipping address provided.
Invoices will be provided electronically via email or through your online account. If you require a paper copy of your invoice, please contact us.
In the event of a late payment, we reserve the right to charge a late fee of 1.5% per month on the outstanding balance until payment is received in full. In addition, we reserve the right to withhold any further shipments or cancel any outstanding orders until payment is received in full.
If you have any billing disputes or discrepancies, please contact us within 14 days of receiving your invoice. We will work with you to resolve any issues as quickly as possible.
By placing an order with us, you agree to the above billing terms and conditions. If you have any questions or concerns regarding our billing policies, please contact us. Thank you for choosing EOLSYSTEM.